- Log in to your Brand Lokinha account where you purchased the Harry Potter product.
- Go to “Order History” or “My Orders” and locate your Harry Potter purchase.
- Select the item you want to return or exchange and click on “Request Return” or “Request Exchange.”
- Fill out the return form with the reason for your request and any relevant details (e.g., damaged item, wrong product).
- Follow the instructions provided for packaging and shipping the item back to Brand Lokinha.
- Wait for confirmation from our returns team and keep track of your refund or exchange status through your account.
- Contact customer support if you have any questions or need assistance during the process.
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